What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Ephemera B.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2023
Highest VIOP Choice
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Surety of everybody's sound to be heard during participations.
What is your favorite aspect of this product?
Ability to accommodate large groups per session.
What do you dislike most about this product?
I have zero dislike on this application.
What recommendations would you give to someone considering this product?
Perfect tool
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Priya J.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2023
Easy to use and most versatile
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
its widespread adoption is a testament to its efficiency and versatility.
What is your favorite aspect of this product?
Ease of Use: Zoom's user-friendly interface is one of its standout features. It requires minimal setup, and even novice users can quickly grasp its functionality. Starting or joining a meeting is a breeze. Stability and Reliability: Zoom is renowned for its stability. It rarely experiences downtime, ensuring that your meetings, webinars, or virtual events can proceed without technical hiccups. High-Quality Video and Audio: The video and audio quality on Zoom is exceptional, especially in high-definition mode. This is crucial for video conferencing, as clear communication is paramount.
What do you dislike most about this product?
Pricing Tiers: While Zoom offers a free plan, some advanced features are only available in the paid plans. For large enterprises, the cost of licensing multiple users can add up. Fatigue in Prolonged Meetings: Like many video conferencing tools, Zoom can contribute to video call fatigue during long meetings. However, this is a common issue with virtual communication in general.
What recommendations would you give to someone considering this product?
Zoom continues to set the standard for virtual communication and collaboration tools. Its ease of use, reliability, high-quality video and audio, and comprehensive feature set make it a top choice for individuals, businesses, educators, and organizations of all sizes. While there are some pricing considerations and minor drawbacks, Zoom's overall performance and adaptability make it an indispensable tool for the digital age.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Roxana G.
- Role: C-Level
- Industry: Communications
- Involvement: End User of Application
Submitted Oct 2023
Good product!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is great for a business of one when you do large meetings or webinars. It's obviously really solid for everyday calls, but if you have the Google Suite, you might not be tempted to add another option to Google Meet.
What is your favorite aspect of this product?
You can share your screen and still see the faces of the people in the meeting. With Google Meet you cannot do that. It's not 100% smooth though, and you need to learn the ropes.
What do you dislike most about this product?
I don't really dislike it. You need to learn how to work with sharing the screen and still seeing the people in large meetings. And if you're nervous, it's not dumb-proof.
What recommendations would you give to someone considering this product?
If you're not a Google suite person and need videoconferencing tools, look no further. Zoom will do the job nicely.
Pros
- Reliable
- Enables Productivity
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
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