What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sam M.
- Role: Human Resources
- Industry: Insurance
- Involvement: End User of Application
Submitted Dec 2023
Fantastic Connection, always my number one
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is always reliable.
What is your favorite aspect of this product?
The seamless user experience is my favorite aspect. From quick meeting setups to the stability of video calls, Zoom consistently delivers a user-friendly interface that requires minimal training.
What do you dislike most about this product?
While Zoom is excellent for virtual meetings, the chat and collaboration features could be more robust. I feel like integrating more advanced collaboration tools within the platform would enhance its overall functionality
What recommendations would you give to someone considering this product?
Zoom is the best, I highly recommend it.
Pros
- Enables Productivity
- Client Friendly Policies
- Friendly Negotiation
- Helps Innovate
Please tell us why you think this review should be flagged.
Abdullah A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2023
Best tool for, interviews and meetings!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zooms have the capability to control the device of the participants which is amazing!
What is your favorite aspect of this product?
Feature to control and navigate on the devices of peers to solve issues!
What do you dislike most about this product?
Initially its a. it's tricky to understand all the features but later we get used to it!
What recommendations would you give to someone considering this product?
A must-have tool for product-based companies working remotely!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Caring
Please tell us why you think this review should be flagged.
Michael O.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2023
Lucking competitor features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Nice interface and good group meeting, but I don't see advantages over Google Meets
What is your favorite aspect of this product?
Wait before host let you in, but i'm not sure it's even advantage
What do you dislike most about this product?
Mirroring my screen and I have to go over it and reverse all the time
What recommendations would you give to someone considering this product?
Make lighting, displaying better
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful
Cons
- Less Inspiring
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
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