What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Liana (Epstein) S.
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Dec 2023
Every-expanding features!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is accessible to almost everyone, and offers enough ways to join and types of meetings, as well as integrations with other tools our organization uses.
What is your favorite aspect of this product?
The ease of scheduling meetings for different audiences and purposes.
What do you dislike most about this product?
The UI for reporting and other features is not always obvious.
What recommendations would you give to someone considering this product?
Make sure you get training for anyone who will be hosting so they know how to properly moderate meetings and webinars.
Pros
- Saves Time
- Respectful
- Helps Innovate
- Continually Improving Product
Cons
- Vendor's Interest First
- Under Delivered
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Lynn R. S.
- Role: Consultant
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Dec 2023
Great product for a mid sized company
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy or use, capabilities and reliability.
What is your favorite aspect of this product?
Stickers and backgrounds
What do you dislike most about this product?
Nothing really. It's great.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Daniel R.
- Role: Public Sector
- Industry: Government
- Involvement: End User of Application
Submitted Dec 2023
Great features sound quality and user friendly
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Functionality Cost Quality of interface
What is your favorite aspect of this product?
Great audio and picture quality
What do you dislike most about this product?
Lack of integration into other software what teams could
What recommendations would you give to someone considering this product?
Look for a good package and ensure it does what you want for your business
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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