What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Katrina M.
- Role: Human Resources
- Industry: Communications
- Involvement: Vendor Selection and Purchasing
Submitted Dec 2023
Easy, Efficent, and Effective!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
How clean and user-friendly it is to use
What is your favorite aspect of this product?
How you can share a screen
What do you dislike most about this product?
How there is an echo sometimes
What recommendations would you give to someone considering this product?
It is worth the price!!!
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Natasha K.
- Role: Student Academic
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Fantastic product to facilitate online training
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Has a wide variety of features that are intuitive and easy to use to facilitate online training. Provides video, audio, screen sharing and chat all in one easy to learn package. Students and teachers can attend the webinars without any technical difficulties as the software is very reliable.
What is your favorite aspect of this product?
Ease of use, ability to use filter on my videp
What do you dislike most about this product?
Nothing comes to mind
What recommendations would you give to someone considering this product?
Great product that's easy to use and reliable
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Siphehesihle M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2023
Zoom Review
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Robust file sharing and conversation recording.
What is your favorite aspect of this product?
Secure sensitive information sharing.
What do you dislike most about this product?
Nothing to register.
What recommendations would you give to someone considering this product?
I highly recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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