What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sonu K.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Vendor Selection and Purchasing
Submitted Dec 2023
"Fantastic roduct"
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Built-in tools for audio and video collaboration
What is your favorite aspect of this product?
Pick a product that you think is interesting and you use often.
What do you dislike most about this product?
Nothing dislike
What recommendations would you give to someone considering this product?
With a full-featured mobile and desktop app, you can quickly send a chat, place a call, collaborate on a virtual whiteboard, and more.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Amin L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
Zoom is a household name for conferencing.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is not just a conference tool but, a complete activity hub.
What is your favorite aspect of this product?
Breakout Rooms
What do you dislike most about this product?
Its getting more enterprise
What recommendations would you give to someone considering this product?
Best conferencing tool to get started
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Scott R.
- Role: Consultant
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Dec 2023
Great feature set with the features we needed.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Price and number of participants.
What is your favorite aspect of this product?
Easy of use and implementation.
What do you dislike most about this product?
There were security issues in the beginning but Zoom has gotten better with updating the product to reduce security concerns.
What recommendations would you give to someone considering this product?
Take it for a spin!
Pros
- Reliable
- Enables Productivity
- Includes Product Enhancements
- Helps Innovate
Please tell us why you think this review should be flagged.
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