What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Derek M.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Perfect for bigger teams
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ability to host big amounts of users without worrying about connectivity
What is your favorite aspect of this product?
It is intuitive and the features it has are of extreme quality
What do you dislike most about this product?
Tends to be slow on startup
What recommendations would you give to someone considering this product?
If you're planning to host meetings for larger teams, this is the perfect solution.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
Giuseppe A.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
A great suite to launch webinars and podcasts
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's a complete suite with many different products
What is your favorite aspect of this product?
As said, having a lot of possibility in one software. We used it to organise webinars, classrooms and also podcasts.
What do you dislike most about this product?
Nothing, it helps us a lot
What recommendations would you give to someone considering this product?
The admin panel can be a bit frustrating at the beginning, you just have to get used to it
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
SYED AKHTAR I.
- Role: Industry Specific Role
- Industry: Biotechnology
- Involvement: Business Leader or Manager
Submitted Dec 2023
Superb benefits and fantastic product with ease
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Its quality, screen share, texting feature and security
What is your favorite aspect of this product?
Security, video quality, audio and screen sharing feature
What do you dislike most about this product?
Upgradation of new features not introduced fast
What recommendations would you give to someone considering this product?
Overall better application rather than others
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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