What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Tebogo M.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Jan 2024
Advanced VC App, License is a bit costly.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has more and advanced Functionalities than any other VC Application, especially when it’s fully licensed.
What is your favorite aspect of this product?
You can connect external Mic and Camera as default outputs(Meeting Owl)
What do you dislike most about this product?
Limited features available when not fully licensed, this is applicable to a basic license.
What recommendations would you give to someone considering this product?
It’s a good VC Application with advanced Conferencing features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Adrian W.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Great product Quality.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy of use. Quick answer. Also a good UI and most at all it never falls.
What is your favorite aspect of this product?
Never falls.
What do you dislike most about this product?
The superior header when sharing screen.
What recommendations would you give to someone considering this product?
if you're going to use it every day, it's worth a million bucks.
Pros
- Security Protects
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Naman ..
- Role: Consultant
- Industry: Media
- Involvement: Initial Implementation
Submitted Jan 2024
This was good and fast
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Can directly use it from browser
What is your favorite aspect of this product?
Speed and reliability
What do you dislike most about this product?
Advertisement and Marketting needs improvement. WebEx and Google maat gave dominated Virtual Courts in India. . They need to increase their presence in market. .
What recommendations would you give to someone considering this product?
Its fast and easy
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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