What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Jendra J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Great product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use and intuitive UI
What is your favorite aspect of this product?
Definitely the ease of setup and the UX.
What do you dislike most about this product?
Would like to see more features being added
What recommendations would you give to someone considering this product?
It's a great tool for collaboration and meetings.
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
Kelsey T.
- Role: Sales Marketing
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Good and used as student, prefer google meets
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
bigger platform and good connection. can hold lots of people
What is your favorite aspect of this product?
good recording feautures
What do you dislike most about this product?
the ux design and vibes
What recommendations would you give to someone considering this product?
take advantage of screen sharing and teaching
Pros
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Utkarsh M.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2024
Good product with ease of use and seamless utility
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is cheaper and much easy to be used by clients. its easy to install and use.
What is your favorite aspect of this product?
simple and clean usage with min. lag.
What do you dislike most about this product?
The UI is outdated and not very user friendly.
What recommendations would you give to someone considering this product?
It's a good buy. Value for money product.
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
Cons
- Less Caring
Please tell us why you think this review should be flagged.
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