What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Jessica G.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2024
Beat communication tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Its easy to use media of communciation specially for global client
What is your favorite aspect of this product?
User friendly
What do you dislike most about this product?
Sometimes lags when the no of participants are more
What recommendations would you give to someone considering this product?
Its feasible for all those organisations who can’t travel alot for their clients but need to consult them on daily basis
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Luisito C.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2024
Ease of Access
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
You can easily create meeting room and immediately send the link, You can create your own unlimited clips
What is your favorite aspect of this product?
Minimal bandwith when in use, especially if using mobile
What do you dislike most about this product?
No Meeting reminder if the meeting link was sent outside your organization
What recommendations would you give to someone considering this product?
Numerous features can be accessed on the website, including breakout rooms, virtual the backgrounds, and screen sharing. The flexibility it offers in numerous use cases is further boosted by its compatibility of various third-party applications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Eric E.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Couldn't do without it
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I feel the user interface is far superior.
What is your favorite aspect of this product?
It's simple and easy to use.
What do you dislike most about this product?
I need to login everyday to my account, otherwise it logs me in, but doesn't allow me to see others who are waiting to enter.
What recommendations would you give to someone considering this product?
Try it. It is a great product.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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