What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Dibyagyani I.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: IT Leader or Manager
Submitted Feb 2024
Very good website
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides a simple and intuitive interface that makes it easy for users to join meetings, share screens, and collaborate effectively
What is your favorite aspect of this product?
can highlight popular aspects of products. Users often appreciate the versatility and convenience of the ChatGPT Android app, allowing them to access AI assistance anytime, anywhere, for various tasks and queries
What do you dislike most about this product?
Nothing is dislike
What recommendations would you give to someone considering this product?
You can buy this product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Joanna G.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Clear Connections, the Zoom way
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom's video quality and stability during large conferences are unparalleled.
What is your favorite aspect of this product?
The ability to seamlessly switch between gallery and speaker view enhances the meeting experience.
What do you dislike most about this product?
Well, the recent surge in Zoom-bombing incidents has been disheartening. It's a reminder that even the most secure platforms are susceptible to breaches.
What recommendations would you give to someone considering this product?
Regularly update your security settings to stay ahead of potential breaches.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Friendly Negotiation
Please tell us why you think this review should be flagged.
Vaishali S.
- Role: Student Academic
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Easy to use tool.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is easy to use tool. This tool is mostly used in schools and colleges.
What is your favorite aspect of this product?
Group calling makes easy to coneect with many people.
What do you dislike most about this product?
There is nothing to dislike.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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