What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Ariel O.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2024
Easy to use. Ton of features. Does not disappoint!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is an awesome video conferencing software. Our company uses this daily and helps to keep our teams connected. The new AI Meeting Summary is amazing and helps to capture all of our discussions and even action items. We love that we have the ability to record our meetings, vote, chat, and react all in one tool.
What is your favorite aspect of this product?
Zoom is diving into AI and we love it! We have opted into the AI Meeting Summary which makes capturing our meeting notes easy and quick. This is a great feature that I have not seen from other video conferencing tools and makes ensuring our team is connected simple.
What do you dislike most about this product?
I tend to run into loading issues sometimes when sharing my screen but I’m not sure that is Zoom’s fault. 🤷🏻♀️
What recommendations would you give to someone considering this product?
Do it! This product is an all in one solution for connecting and collaboration. You get so many features and find use easy.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
BIJAYA K.
- Role: Vendor Management
- Industry: Chemicals
- Involvement: IT Leader or Manager
Submitted Feb 2024
Very good application
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is known for its user-friendly interface, making it easy for both hosts and participants to join meetings, share screens, and collaborate effectively
What recommendations would you give to someone considering this product?
Very good product you can buy it without any doubt
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jack H.
- Role: Operations
- Industry: Electronics
- Involvement: Vendor Selection and Purchasing
Submitted Feb 2024
Easy to use, better than others out there !!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
For our business zoom is a much widely used platform which makes it a lot easier for us to communicate on an internal level and business to business level, the ease of use is the best as getting team members up to speed on the use of the product is a lot easier than what we have used before
What is your favorite aspect of this product?
The break out rooms for activities
What do you dislike most about this product?
There is no real negatives to depict, it is a great all-round product
What recommendations would you give to someone considering this product?
I would advise that it is a great product for any business to broaden communication
Pros
- Trustworthy
- Client Friendly Policies
- Client's Interest First
- Friendly Negotiation
Please tell us why you think this review should be flagged.
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