What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Rishabh M.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Feb 2024
"User-Friendly with Security Considerations"
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Some of the key points or factors which I think differentiate zoom from others products are 1. Ease of Use 2. Cross-Platform Compatibility 3. Stability and Performance 4. Feature Set 5. Scalability 6. Affordability 7. Security and Privacy 8.Global Reach
What is your favorite aspect of this product?
I have found Zoom to be incredibly user-friendly, which has made my virtual meetings and collaborations a breeze. Its intuitive interface and seamless cross-platform compatibility have simplified the entire process, allowing me to focus on the content of my meetings rather than technical issues. Overall, Zoom has been a game-changer for me in staying connected and productive in today's digital world."
What do you dislike most about this product?
While Zoom offers fantastic usability and convenience for virtual meetings, I have some reservations regarding its past security issues. Despite its many strengths, the lingering concerns about privacy and security give me pause. However, I appreciate the efforts Zoom has made to address these issues, and I hope to see continued improvements in this area
What recommendations would you give to someone considering this product?
If you are considering Zoom for your virtual meetings and collaborations, I would highly recommend it for its user-friendly interface, cross-platform compatibility, and robust feature set. However, it's crucial to be mindful of its past security issues and take necessary precautions, such as using meeting passwords and enabling waiting rooms, to ensure a secure experience. Overall, Zoom is an excellent choice for staying connected and productive, but staying informed about its security measures is essential for a worry-free experience
Pros
- Saves Time
- Respectful
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
James F.
- Role: Public Sector
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Brilliant software for work & personal use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The service that Zoom provide is brilliant, being able to connect with other people in the business. I also use this software for personal use. I like how easy it is to use. Cheap contract is also a benefit
What is your favorite aspect of this product?
The quality of the product and how easy it is to you.
What do you dislike most about this product?
Personally don't have anything I dislike about the product.
What recommendations would you give to someone considering this product?
I would 100% use this for your company. Makes life so much easier
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kiran R.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
a meeting without zoom will feel isuues.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
multiple features. to much security. high accurate .
What is your favorite aspect of this product?
host control features. too many features. easy to use.
What do you dislike most about this product?
customer support little busy.
What recommendations would you give to someone considering this product?
a easy and simple meeting with high security with zoom meeting.
Pros
- Enables Productivity
- Trustworthy
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
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