What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Prakash Gupta K.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Reliable Product with compact features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is very intuitive and easy to use compared to other products in the market.
What is your favorite aspect of this product?
Multi meeting option
What do you dislike most about this product?
Hidden Costs and Pricing Policies are somewhat concerning.
What recommendations would you give to someone considering this product?
A good product which serves the conferencing needs.
Pros
- Efficient Service
- Caring
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.
Seth H.
- Role: C-Level
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Feb 2024
The Industry Standard and universally recognized
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I think the fact that people are familiar with it and it's a trusted name.
What is your favorite aspect of this product?
The ease of use, screenshare and admin controls
What do you dislike most about this product?
It is a bit of a computer resource hogger.
What recommendations would you give to someone considering this product?
Try it out and see if it works for you! Figure out what options you need and what you don't so you don't overpay.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Memly H.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2024
"Best online meeting experience at no cost."
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom was the first online meeting purpose tool that I had used on the covid-19 time. It helped me to operate my class properly over online.
What is your favorite aspect of this product?
This tool is the solution for any professional meeting. It helped me with it's built-in noise cancellation, ai features. Its the unique features in a tool like this.
What do you dislike most about this product?
It is as much useful for me that I have not found any less liked feature here.
What recommendations would you give to someone considering this product?
Anybody can use it on their purpose.It may take 30 minutes to setup the tool, but benefits you can enjoy for lifetime.
Pros
- Continually Improving Product
- Unique Features
- Efficient Service
- Respectful
Please tell us why you think this review should be flagged.
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