What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Beau A.
- Role: Operations
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Feb 2024
Teams a lot, but Zoom wins on Video
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The video conferencing and connectivity with our firms conference rooms is amazing
What is your favorite aspect of this product?
Again, Zoom wins on video conferencing, with much better connectivity and than Teams, plus an intuitive conferencing implementation Teams doesn't have.
What do you dislike most about this product?
Because teams is another video software we use in our firm, the transition to audio between both tends to be messy. But with a little adjustment of audio interface being on the nose as a setting it may make this feel more intuitive
What recommendations would you give to someone considering this product?
Teams has all of the features necessary to workplace integration, but to get that video conferencing to the next level, Zoom is the way
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Effective Service
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Abhishek S.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Best Conferencing tool for business meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom enables participants from all over to world to connect virtually also resolves business problems and allows us to share the screen with great video and audio quality.
What is your favorite aspect of this product?
I can easily record the meetings for future use and can demonstrate using whiteboard.
What do you dislike most about this product?
It doesn't allow the participant to record the session and only allows the host to record.
What recommendations would you give to someone considering this product?
Zoom provides multiple features like virtual video background and allows us to setup an appointment in the calender.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Caring
Please tell us why you think this review should be flagged.
Shoukat S.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Feb 2024
"Best Tool for communication and collaboration."
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom and other similar product offerings same feature as of now but what zoom has done better is their customer satisfaction, and also all the feature work compared to other work really great.
What is your favorite aspect of this product?
The feature I like the most is the screen sharing feature because its work absolute fabulous and feature Like video conference are most used by me to communicate and take the meeting.
What do you dislike most about this product?
I don't have any dislike for this tool at all, I been using this tool for more than a 3 year and never faced any big issue will using it.
What recommendations would you give to someone considering this product?
It is a best tool for communication and collaboration according to me but us can also do your research before making any decision.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
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