What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Summer F.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
an intuitive interface that makes remote work easy
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy interface and better audio limiting capabilities
What is your favorite aspect of this product?
Easy remote work
What do you dislike most about this product?
Counterintuitive feature updates
What recommendations would you give to someone considering this product?
How often they need video calls
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Pradeep Kumar V.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Feb 2024
"Best for Team meetings on Virtual platform '
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
- Ease of Use - Reliability - Feature Set - Cross-platform Compatibility - Security and Privacy
What is your favorite aspect of this product?
one aspect of Zoom that many users appreciate is its user-friendly interface, which makes it easy for people to join and host meetings, regardless of their technical expertise.
What do you dislike most about this product?
some users have expressed concerns about Zoom's security and privacy practices in the past. While Zoom has made efforts to address these issues, it's something that some users may still be wary of. Additionally, like any software product, there may be occasional bugs or technical issues that users encounter, which can be frustrating.
What recommendations would you give to someone considering this product?
- Attend training session - Utilize Integration - Easy to use - regular updates.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Lucas C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Good product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use , and free version
What is your favorite aspect of this product?
I dont Know
What do you dislike most about this product?
Some times my app crash when i am using
What recommendations would you give to someone considering this product?
Use the web version
Pros
- Trustworthy
- Altruistic
- Respectful
- Efficient Service
Cons
- Less Effective Service
Please tell us why you think this review should be flagged.
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