What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Amber F.
- Role: Industry Specific Role
- Industry: Communications
- Involvement: End User of Application
Submitted Mar 2024
Everyone knows Zoom for a reason! It's great!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has market saturation and brand recognition because they perform well, offer a variety of flexible pricing tiers, a reliable service, and solid features.
What is your favorite aspect of this product?
It just works! I never have issues connecting or recording. I love the fact that I don't have to worry about whether or not I'll be able to join or host a meeting or webinar, it just works!
What do you dislike most about this product?
The white boarding feature could be a bit smoother and have more customization options. Also, I find the messaging feature very annoying and wish I could turn it off.
What recommendations would you give to someone considering this product?
If you're in the market for a reliable, smooth, fully functional video conferencing software, Zoom will meet or exceed your needs!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Sylvia H.
- Role: Human Resources
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Feb 2024
Love using ZOOM
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use video conferencing and reliable
What is your favorite aspect of this product?
easy to use and reliable
What do you dislike most about this product?
nothing comes to mind
What recommendations would you give to someone considering this product?
give it a try
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Zulfan H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2024
Our tools for live sessions with our employees
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Stability that just cannot be beaten by similar product
What is your favorite aspect of this product?
Livestream that is second to none compared to other products
What do you dislike most about this product?
I couldn’t find any as of bow as it is the best among others
What recommendations would you give to someone considering this product?
Simething you cannot be wrong with
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
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