What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Larry C.
- Role: Consultant
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Mar 2024
A reliable solution for virtual communications
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It provides a good array of features, such as up to 100 attendees even for free users.
What is your favorite aspect of this product?
Widely used, so it's easy to set up meetings without other participants having to download any new software.
What do you dislike most about this product?
Security concerns. They are making some efforts, but I wouldn't necessarily recommend it for industries or topics that require high level privacy.
What recommendations would you give to someone considering this product?
Get familiar with the free version. There are many upgrades and add-ons but you may not need many of these for most meetings.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Cons
- Charges for Enhancements
- Security Frustrates
Please tell us why you think this review should be flagged.
Alexander G.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2024
Ease of Use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom integrates well with calendar apps like Google Calendar and Microsoft Outlook. Users appreciate the convenience of scheduling and joining meetings directly from their calendars.
What is your favorite aspect of this product?
The recording feature enables users to capture meetings for later reference. Additionally, automatic transcription services enhance accessibility.
What do you dislike most about this product?
Although Zoom is generally user-friendly, some users find certain settings or features less intuitive. Simplifying the interface could enhance the overall experience.
What recommendations would you give to someone considering this product?
Remember that effective virtual meetings require a combination of technical readiness, etiquette, and user-friendly tools. Happy Zooming!
Pros
- Acts with Integrity
- Helps Innovate
- Continually Improving Product
- Trustworthy
Please tell us why you think this review should be flagged.
Mawumenyo Atsu N.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Reliable, High-Capacity Video Meetings Anywhere
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom's top-notch video quality, easy integration, and responsive customer support set it apart the other similar products.
What is your favorite aspect of this product?
I like how reliable zoom is. Also, I love its superior video/audio quality, and seamless adaptability across both computer and mobile platforms. Not only that, I like its exceptional video quality, user-friendly interface, and smooth integration with external tools.
What do you dislike most about this product?
For dislikes, I would say sometimes, there are some challenges when the meetings get extremely large. Also, the occasional automatic updates can be really annoying.
What recommendations would you give to someone considering this product?
I would say to anyone who wants a platform that is easy to setup and save you enough time when planning a meeting or online conference, Zoom is your goto applcation/platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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