What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Abhishek U.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Excellent Application For Meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is very user friendly so, it is very easy to use for virtual meeting.
What is your favorite aspect of this product?
Video and sound quality is fantastic with low internet speed.
What do you dislike most about this product?
As of now I don't find any disliking about this product, it's up to the mark.
What recommendations would you give to someone considering this product?
If you need any video conferencing app for professional use then better prefer Zoom as it's easy to use and video & audio quality is fantastic
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Adrian Alberto P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2024
Very Easy to use, and configure
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
For me it is easier to configure it and use it since the options are more easy to find
What is your favorite aspect of this product?
the quality of the product
What do you dislike most about this product?
At the moment there is nothing I disliked while using it
What recommendations would you give to someone considering this product?
Compare it to other products so you can see how much better it is
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jocelyn B.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Zoom simply works.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is flexible to use. It boasts a lightweight , easy to understand user interface and makes it straight-forward to organise meetings from across different platforms ( web, mobile and desktop ). Its collection of collaborative tools makes it easy to work together with my peers as a group, regardless of physical distance.
What is your favorite aspect of this product?
I am able to conveniently record my video conference calls on Zoom, whether through my desktop computer or from my mobile device. I can as well transcribe my conversations during video meetings in English.
What do you dislike most about this product?
Direct calls into Zoom meetings using Zoom dial-in numbers to locations outside my country are expensively priced..
What recommendations would you give to someone considering this product?
The learning curve with Zoom is near zero. Therefore, adopting teams will spend less time and resources training new employees to use it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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