What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Abdallah A.
- Role: Consultant
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2024
Fair mass conference software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The features to cost ratio is reasonable
What is your favorite aspect of this product?
Ease of use and the web platform
What do you dislike most about this product?
The lack of team chatting, built in productivity tools and other features available in the similar software
What recommendations would you give to someone considering this product?
Good for start-up business and mass conferencing
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Efficient Service
Cons
- Commodity Features
- Security Frustrates
Please tell us why you think this review should be flagged.
Vijay K.
- Role: Human Resources
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Mar 2024
Best video conferencing solution
Likeliness to Recommend
What is your favorite aspect of this product?
Zoom Features like screen sharing, breakout rooms, and high-quality audio and video all contribute to a productive and frustration-free video conferencing experience.also it's free.
What do you dislike most about this product?
While Zoom has improved security features, some users might still have lingering concerns. The free plan has restrictions on meeting duration and participant numbers
What recommendations would you give to someone considering this product?
First identify your need also try free version zoom is right video conferencing solution
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Respectful
Please tell us why you think this review should be flagged.
Shivang M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2024
Nice UI and easy to use features!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom's AI-powered modular workspace for documents, wikis, and work management will be integrated into the Zoom platform in 2024. It allows you to create, collaborate, manage projects, and stay organized. You can customize layouts, drag-and-drop content blocks, and even use AI to populate docs from Zoom Meetings.
What is your favorite aspect of this product?
Zoom has a AI-powered chatbot designed to assist customers with immediate issues. Seamless collaboration across languages with real-time translation and transcription. Zoom’s interactive collaboration feature, now with VR functionality through Oculus, allows teams to collaborate as if they were in person.
What do you dislike most about this product?
Although Zoom offers a range of features, it doesn’t have as many capabilities as some other popular applications. Users may find certain features missing or less robust compared to competitors. Exporting videos using Zoom is not as straightforward as in some other video editing applications. Users might encounter difficulties when trying to export their recorded meetings or sessions.
What recommendations would you give to someone considering this product?
Remember that every tool has its trade-offs, and Zoom’s benefits often outweigh its drawbacks. It’s essential to consider your specific needs and priorities when choosing a video conferencing solution. Zoom's features aim to improve collaboration, productivity, and engagement for both hybrid and fully remote work environments. Keep an eye out for these exciting additions to the Zoom platform before investing.
Pros
- Enables Productivity
- Trustworthy
- Effective Service
- Fair
Please tell us why you think this review should be flagged.
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