What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Excellent product with market ruling features
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Krupali M.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Mar 2024
An easy to use audio video conferencing tool!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
1. Brand Awareness 2. Features and Functionality
What is your favorite aspect of this product?
Ease of Implementation and Ease of Use.
What do you dislike most about this product?
Nothing as such.
What recommendations would you give to someone considering this product?
We have been using Zoom for our client meetings as well as Office online events. Zoom has never disappointed us. Still while considering Zoom, you as a company should analyse the features and functionalities before implementation.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Suryanshu S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2024
My opinion Easy to use, Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Very useful and easy product, easy to use , very helpful
What is your favorite aspect of this product?
The user interface is my favourite and the colours are used in ui that is also relaxing
What do you dislike most about this product?
I have to find 🤓
What recommendations would you give to someone considering this product?
Make it more easy as you can
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
