What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Rajat K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2024
Zoom is enough for video conferencing in 2024
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I personally think that Zoom has enough features that are needed for doing an efficient meeting during IT job. Work better than google meet on slower inteternet connection as per my experience.
What is your favorite aspect of this product?
I mostly use its web version and feel it is very lightweight and loads very smoothly on poor connection. This is enough to choose the product.
What do you dislike most about this product?
I don't have dislikes about the product, but I have a improvement suggestion, After each video conferencing, it should ask for feedback and for feedback ,it should give some points to the end user and next time when the end user uses the zoom again , prev feedback should be analyzed for further improvement. In this way, user will be more satisfied and zoom will get to know how a specific user is feeling about the Zoom in present time.
What recommendations would you give to someone considering this product?
Use it and keep using it if working in IT sector and do multiple meeting on daily basis.
Pros
- Enables Productivity
- Continually Improving Product
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
Siddham S.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2024
Easy to use and great features!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Great features
What is your favorite aspect of this product?
Video conferencing settings and newly introduced smart features.
What do you dislike most about this product?
No record of chat once meeting ends.
What recommendations would you give to someone considering this product?
It would be best to understand your requirement and align them with product's features as it may not be the best fit for some use cases.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Narendra T.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2024
Superb application
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Its easy access
What is your favorite aspect of this product?
Its easy and simple to access
What do you dislike most about this product?
Nothing till date
What recommendations would you give to someone considering this product?
Best video conferencing tool
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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