What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Akhilesh S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Zoom comes at a good cost with more features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Screen sharing does not affect the ongoing meeting like other tools which becomes too slow when you do a screen sharing, also the privileges given to the host to control the meeting and who joins the meeting makes Zoom a good solution compared to other solutions on the market
What is your favorite aspect of this product?
I like the storage given for recording which supports more recording of longer hours. Also zoom is stable in the way that I have not experienced any downtime of this tool during our online meeting. I like the user interface which is user-friendly no matter the size of the screen
What do you dislike most about this product?
Pricing of the tool becomes too expensive when you have a larger team to use the solution and, while connected to VPN, the tool becomes too slow and produces echoes and poor audio quality
What recommendations would you give to someone considering this product?
Yes, I would recommend Zoom because it is fast and secure for cloud online meeting
Pros
- Enables Productivity
- Efficient Service
- Inspires Innovation
- Respectful
Please tell us why you think this review should be flagged.
Abhik K.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2024
The best video conferencing app there is!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I think this is the best in the market when compared to others because of it’s video quality
What is your favorite aspect of this product?
The easy usage
What do you dislike most about this product?
Maybe, it can be more global
What recommendations would you give to someone considering this product?
I would 100% recommend it
Pros
- Helps Innovate
- Unique Features
- Client Friendly Policies
- Client's Interest First
Please tell us why you think this review should be flagged.
Tarun M.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
One stop tool for all meeting needs
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides breadth of features that is required in day to day meetings (either profession or personal connects) I like the whiteboard features as the best one to use.
What is your favorite aspect of this product?
Favourite aspect is Virtual room where we can do multiple types of activities with selected members
What do you dislike most about this product?
While using Zoom, it takes up too much memory and CPU resources, making my system slow specially during screenshare. Will be great if this can be improved.
What recommendations would you give to someone considering this product?
Go ahead, without a second thinking.
Pros
- Efficient Service
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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