What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sathiyan R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Zoom is easy to implement and deploy
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has the team chat feature which allows team to chat silently during the meeting hence reducing inconveniences during the meeting and this makes the Zoom software so different and a professional tool for online meeting
What is your favorite aspect of this product?
I like the Zoom scheduler module which is easy to use and to understand, it is helping me schedule meetings and share the meeting links where participants can opt to receive notification reminders when the meeting and at what time the meeting starts. Thanks to the professional user interface
What do you dislike most about this product?
Phone numbers are not much available in my country for other members to dial in the meeting using the Phone number method and the support team have not yet resolved the issue currently I am facing
What recommendations would you give to someone considering this product?
Yes, I would recommend Zoom because it has more feature for user engagements and online meeting
Pros
- Caring
- Fair
- Altruistic
- Acts with Integrity
Please tell us why you think this review should be flagged.
Himaanshu L.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Apr 2024
It's easy to use and gives lots of good features.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The number of features it offers
What is your favorite aspect of this product?
Video conference and meeting recording
What do you dislike most about this product?
I faced some issues with the virtual background.
What recommendations would you give to someone considering this product?
People can use it for webinars and business meetings
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Vinesh R.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Zoom helps us in our daily meetings !!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Interface, stability
What is your favorite aspect of this product?
Easy to understand
What do you dislike most about this product?
Sometimes mobile app is buggy
What recommendations would you give to someone considering this product?
Good and reliable
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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