What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
A.K.M Mahmudul I.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
Mobile Friendly Product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
IlUI/UX Mobile Friendly Easy to connect
What is your favorite aspect of this product?
Mobile App
What do you dislike most about this product?
Features Free meeting time
What recommendations would you give to someone considering this product?
Mobile App Ease of use
Pros
- Enables Productivity
- Respectful
- Client's Interest First
- Generous Negotitation
Cons
- Under Delivered
Please tell us why you think this review should be flagged.
Pankaj K.
- Role: Operations
- Industry: Machinery
- Involvement: End User of Application
Submitted Apr 2024
Simplified Remote Work with Zoom.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
From one-on-one meetings to large webinars and virtual events with thousands of attendees, Zoom can accommodate various use cases effectively. The platform's interactive features such as screen sharing, chat, and breakout rooms enhance collaboration and engagement during meetings.
What is your favorite aspect of this product?
The ability to schedule and host meetings instantly, as well as record sessions for future reference, has been invaluable in fostering remote collaboration and maintaining productivity.
What do you dislike most about this product?
Not a thing.
What recommendations would you give to someone considering this product?
Zoom is well suited for businesses and teams seeking a reliable and feature-rich video conferencing solution. Its ease of use, scalability, and robust collaboration tools make it an essential platform for connecting remote teams, conducting virtual meetings, and hosting engaging webinars
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Vishal R.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2024
It's simple user interface makes its accessible
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Due to its ease of use
What is your favorite aspect of this product?
It's simple user interface
What do you dislike most about this product?
Would like to see more frequent updates
What recommendations would you give to someone considering this product?
Go for it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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