What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Aman S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Easy to use, simple UI
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Simple interface, better quality video conferencing
What is your favorite aspect of this product?
Multi device connectivity
What do you dislike most about this product?
User interface
What recommendations would you give to someone considering this product?
Better alternative to teams for official calls. App sharing not that fluid
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Viraj S.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2024
Video Conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Its white board that helps us in assigning the tasks to the team.
What is your favorite aspect of this product?
Its internet connectivity in low internet areas.
What do you dislike most about this product?
Nothing to dislike.
What recommendations would you give to someone considering this product?
Use it for your professional meetings.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Saransh C.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Efficient and intuitive interface!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out for its intuitive interface, reliability, and comprehensive feature set. Its cross-platform compatibility and scalability make it a top choice for businesses and individuals alike. With robust security measures, Zoom ensures privacy and seamless collaboration in meetings of any size.
What is your favorite aspect of this product?
My favorite aspect of Zoom is its simplicity and ease of use. Whether hosting a small team meeting or a large webinar, the intuitive interface ensures a seamless experience for all participants, fostering efficient communication and collaboration.
What do you dislike most about this product?
One aspect I find challenging with Zoom is its occasional reliability issues, such as audio or video glitches, especially in larger meetings or during peak usage times. While these occurrences are infrequent, they can disrupt the flow of communication and collaboration.
What recommendations would you give to someone considering this product?
For those considering Zoom, I recommend thoroughly exploring its features to ensure they meet your specific needs. Additionally, test the platform's reliability and performance under different network conditions to gauge its suitability for your use case. Lastly, stay updated on security best practices and utilize Zoom's built-in security features to safeguard your meetings and data.
Pros
- Performance Enhancing
- Trustworthy
- Inspires Innovation
- Respectful
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