What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Joaquim F.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Apr 2024
A reliable multifaced tool.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Platforms have become more and more similar in this space. But Zoom remains as part of the strongest in this market, which shows its consistency and quality.
What is your favorite aspect of this product?
Annotation and co-annotation. Equally the breakout rooms became a staple of the industry, but it's still one of the best features.
What do you dislike most about this product?
Screen sharing can sometimes be buggy, and there's some time lost when trying to confirm why is a screen not sharing, and usually can only be sorted by resetting.
What recommendations would you give to someone considering this product?
If it fits the rest of your software environment go ahead. If you, on the other hand, are trying to aggregate software and finding competitive prices, Microsoft Teams has been a preferred option for my organisation.
Pros
- Enables Productivity
- Effective Service
- Performance Enhancing
- Efficient Service
Cons
- Slower Product Innovation
Please tell us why you think this review should be flagged.
Jordan S.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
Creates efficiency across the company
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is different than other streaming products in that it is most widely accessible to users of different email/communication software such as Google or Outlook. It's a widely useable and accepted product that people generally already have installed on a personal device. Zoom also stands out in its User Interface. Its controls and features are easy and simple.
What is your favorite aspect of this product?
My favorite aspect of this product is the interactive elements like polls, chat boxes, whiteboards, breakout rooms, and more!
What do you dislike most about this product?
What I dislike most about Zoom is its limited ability in assigning management capabilities to attendees, such as multiple meeting organizers, presenters, moderators, etc.
What recommendations would you give to someone considering this product?
Zoom has a wide range of capabilities for video conferencing and its usability is extensive. I'd recommend you explore its full set of features and learn as much as you can about its abilities.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Hemanth S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Easy to implement Go to meet application
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Its user friendly and intuitive to the user to use. it allow huge scale of users to confrence at the same point time. Zoom also has cool user execptional controls compared to other platforms such as skype, google meet
What is your favorite aspect of this product?
it makes very simple to quickly put up a meet with either it be with friends or colleges in team .
What do you dislike most about this product?
The previous surge with the privacy was one of the main drawback with zoom meetings.
What recommendations would you give to someone considering this product?
I would highly recommend zoom for people or teams with rapid scheduled meetings and busy schedules. who wants communication hassle free and secure . zoom would one of the best options available out there.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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