What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Score 8.6
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Score 8.6
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Zoom Workplace Reviews
Yaseen M.
- Role: Operations
- Industry: Machinery
- Involvement: End User of Application
Submitted May 2024
Excellent conferencing and live webinar features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is so easy to use and the video aspect makes meetings and one on one calls easy.
What is your favorite aspect of this product?
Raising hands, surveys, and group messaging are all really nice and simple to use tools on Zoom.
What do you dislike most about this product?
Although the advantages are numerous, disadvantages can be noted such as fewer features and need for stable internet connection.
What recommendations would you give to someone considering this product?
A very easy to use platform for video conferences online and very efficiently.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ryan C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Easy for those who schedule, difficult for those w
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
zoom has additional features to its competitors such as archives and the possibility of a large number of people together, as well as video features
What is your favorite aspect of this product?
video and presentation features make it easy to work with just one screen
What do you dislike most about this product?
several clients report that they have difficulty accessing the link and zoom in my meetings
What recommendations would you give to someone considering this product?
evaluate the openness of the market in which you operate, prioritize functionalities or ease of access for people? I think that's the question you should ask yourself before you buy
Pros
- Caring
- Friendly Negotiation
- Client Friendly Policies
- Fair
Cons
- Wastes Time
- Vendor's Interest First
- Under Delivered
Please tell us why you think this review should be flagged.
Ravichandra b.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Highly recommended Product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom offers a comprehensive set of features tailored to the needs of different users, including HD video and audio, screen sharing, virtual backgrounds, breakout rooms, polling, and recording capabilities
What is your favorite aspect of this product?
It's incredibly user-friendly, whether you're hosting a meeting, joining one, or managing settings
What do you dislike most about this product?
Zoom continues to work on improving its security measures and addressing technical issues to maintain user trust and satisfaction
What recommendations would you give to someone considering this product?
Identify your specific requirements for video conferencing, such as the number of participants, frequency of meetings, desired features, and integration with other tools.
Pros
- Reliable
- Efficient Service
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
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