What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Roman S.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
My ideal video conferencing software solution.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
A key allure of Zoom for me , is the integration it has with every single productivity application I use in the course of work. By integrating Zoom with third party software products, I am able to enrish my video conferencing experience while also connecting different software tools together.
What is your favorite aspect of this product?
Zoom is the most collaborative of every audio/video conference I have had experience with. Its collection of collaborative and whiteboarding features, enables I and my team members to work together from wherever we are.
What do you dislike most about this product?
Zoom has always had security lapses. Although Zoom has come up with provisions over the years like meeting lock , and the ability to remove meeting participants, as protectors for users against security breeches,, I still experience security lapses once in a while.
What recommendations would you give to someone considering this product?
Zoom simply gets the job done. Since my company moved from Bluejeans to Zoom a few years ago, because Bluejeans was closing down, it has been my best experience with any video conference tool.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Konjarla M.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Budget friendly and easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It offers competitive pricing compared to others
What is your favorite aspect of this product?
Low cost and easy to use
What do you dislike most about this product?
Security and need more features
What recommendations would you give to someone considering this product?
Budget friendly and easy to use for anyone
Pros
- Unique Features
- Efficient Service
- Effective Service
- Respectful
Please tell us why you think this review should be flagged.
Shubham M.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2024
Zoom Software Review
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It provides a good quality of video and it has no limit on no of participants
What is your favorite aspect of this product?
Admin features are good,
What do you dislike most about this product?
nothing to dislike
What recommendations would you give to someone considering this product?
it's a great product for internal and external meetings and widely accepted
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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