What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Susan N.
- Role: Consultant
- Industry: Healthcare
- Involvement: End User of Application
Submitted Nov 2024
Efficient product.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Amazing features and very easy for everyone to use.
What is your favorite aspect of this product?
Supports and encourages both small and large groups. Clear video and audio.
What do you dislike most about this product?
My best product, nothing to dislike.
What recommendations would you give to someone considering this product?
Highly recommend zoom for all meetings because it's easy to use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Andrew K.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Nov 2024
Fantastic product that improves meeting
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
zoom has both free and premium platform that can operate on.
What is your favorite aspect of this product?
The free package has greatly improved virtual meeting across the globe
What do you dislike most about this product?
The idea that sometimes the clarity is being affected by network issues
What recommendations would you give to someone considering this product?
I will advise him/her to go for it. since it has got free package
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Stephan v.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2024
Zoom is the easiest way to conduct quick meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The application is nice and small, in both the Desktop and Mobile app. compared to others
What is your favorite aspect of this product?
The size of the Mobile app is my favorite and the fact that it is light on data usage
What do you dislike most about this product?
Nothing to dislike of the solution as yet
What recommendations would you give to someone considering this product?
Keep up the good work
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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