What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Max B.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Dec 2024
AI Summaries are amazing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The Zoom AI summary at the end is such a time saver so I don't have to take as many notes
What is your favorite aspect of this product?
Integration with Slack, Google Calendar and AI Summary product
What do you dislike most about this product?
I have nothing to add here
What recommendations would you give to someone considering this product?
It will save your team lots of time, and easy plug ins for other products
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Somtochukwu C.
- Role: Industry Specific Role
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Nov 2024
easy to use a fantastic upgrade on google meet
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
its advanced features and robust recording and transcription capabilities
What is your favorite aspect of this product?
using the virtual white board
What do you dislike most about this product?
the cost, it is a little bit too pricey
What recommendations would you give to someone considering this product?
i will ask them to choose zoom if they are willing to invest in a feature rich platform with high functionality
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Shaharyar A.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Nov 2024
Simple and productive!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Simplicity and easy to use
What is your favorite aspect of this product?
All functions perform well
What do you dislike most about this product?
Minor issues with lag, connectivity, and response times
What recommendations would you give to someone considering this product?
Good alternative and simple interface without the extra bloated features
Pros
- Helps Innovate
- Inspires Innovation
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
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