What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Tarun S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2025
Providing a best and amazing platform for meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is a powerful application for team as well as any kind of business meetings as it's provide amazing features to schedule and track meetings also they provide a positive environment during our meetings.
What is your favorite aspect of this product?
The amazing part of this application is it's features I like it's recording and screen sharing feature as they overcome our challenges during meetings and provide a better environment with using this our work efficiency is increasing day by day.
What do you dislike most about this product?
Nothing to dislike with using this but sometimes I face meeting drop due to internet connectivity.
What recommendations would you give to someone considering this product?
For better team and business meetings zoom is a best choice of software as it fulfill our all the requirements to schedule and attain meetings with a lot of amazing features at a effective price point.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
Mehul D.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has the video conferencing I have every used and with a strong network and good video quality
What is your favorite aspect of this product?
It's video and audio are of good quality format and on a lower premium price
What recommendations would you give to someone considering this product?
It has a user-friendly interface and the best encryption software to safeguard the video conferencing and the meeting room
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Nosipho M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
User-friendly & robust.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
its ease of use and robust platform stability, making it a popular choice for both casual and professional video conferencing
What is your favorite aspect of this product?
its ease of use. Joining a meeting, sharing screens, and using other essential features is incredibly intuitive, even for first-time users.
What do you dislike most about this product?
One of the biggest drawbacks of Zoom is its reputation for security and privacy concerns that have surfaced in the past.
What recommendations would you give to someone considering this product?
1. Utilize strong passwords, enable waiting rooms, and be mindful of screen sharing to enhance meeting security. 2. Before important meetings, test your audio and video to ensure a smooth experience for yourself and other participants. 3. Familiarize yourself with features like breakout rooms, polls, and whiteboard for more interactive and engaging meetings.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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