What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Aashu K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Virtual Meeting Saviour: Zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's easy-to-use interface, making it accessible for all non-tech users too. It provides you Video Avatar option which is great when you're not able to turn on your video. It can accommodate a wide range of meeting sizes.
What is your favorite aspect of this product?
I really like Zoom's Collaborative features such as Polls, Reactions, Real-time chat, Screen sharing, Recording, Live transcription, White-board and Participants can also annotate on screen. It works great on various devices and operating systems.
What do you dislike most about this product?
Virtual background looks distorted and blends with user's face also Sometimes Avatar don't detect facial expressions properly.
What recommendations would you give to someone considering this product?
I can vouch for Zoom, It's Powerful and Versatile meeting tool. I highly recommend you to try once and see how it aligns with your existing system then buy subscriptions according to your business requirement.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Segun O.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jan 2025
Zoom is a reliable and user-friendly platform.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out from other similar products due to its simplicity, reliability, and scalability. It offers high quality video and audio, even in low-bandwidth conditions, along with user-friendly interface for seamless navigation. Features like breakout rooms, virtual backgrounds and robust security measures provide flexibility for various use cases, from casual meetings to large-scale webinars.
What is your favorite aspect of this product?
My favourite aspect of Zoom is its breakout room feature, which allows for seamless group collaboration during meetings it's especially useful for brainstorming, team building, and focused discussions. The ability to assign participants easily and move between rooms makes it highly efficient for interactive sessions
What do you dislike most about this product?
What I dislike most about zoom is the time limit on free meetings for groups which. Can be restrictive for small teams or casual users.
What recommendations would you give to someone considering this product?
If you are considering Zoom. I recommend starting with the free plan to explore it's features and see if it meets your needs. Make sure to take advantage of tools like breakout rooms, screen sharing and virtual backgrounds for an enhanced experience. Also ensure your internet connection is stable for the best video and audio quality.
Pros
- Respectful
- Continually Improving Product
- Enables Productivity
- Efficient Service
Cons
- Charges for Enhancements
- Security Frustrates
Please tell us why you think this review should be flagged.
Khalid Babu S.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2025
Zoom is Easier, Faster and Comfortable.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is faster, easier and comfortable to use, especially for businesses like mine where I have to get connected with my clients and my employees.
What is your favorite aspect of this product?
Zoom is way simple to use, ad there is a free trial of Zoom before integrating within your business.
What do you dislike most about this product?
I didn't find any thing that is disliking to me in Zoom.
What recommendations would you give to someone considering this product?
In order to communicate with your clients and with your employees Zoom is the best option out in the market today.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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