What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.6
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Mohd R.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2025
Likeliness to Recommend
Pros
- Saves Time
- Generous Negotitation
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Naomi E.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2025
Zoom is a great APP for meetings.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
A large number of people can use Zoom, and meetings can go on for hours.
What is your favorite aspect of this product?
The spotlighting feature is my favorite aspect.
What do you dislike most about this product?
I do not like the delay at the waiting room, before being let in.
What recommendations would you give to someone considering this product?
Zoom is very effective.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ozioma O.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Apr 2025
Zoom: The gold standard for video calls.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is highly scalable. It has an effortless one-click meeting access. I believe no competitor matches its simplicity.
What is your favorite aspect of this product?
The one-click meetings, very straightforward,no complexity.
What do you dislike most about this product?
I dislike the expensive premium features.
What recommendations would you give to someone considering this product?
I highly recommend zoom if you value simplicity, reliability and scalability.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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