What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Sourav B.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: IT Leader or Manager
Submitted May 2024
The must have video conferencing application
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The extents of features that zoom provide is not very much unqiue but the way its get implemented with all our service is really commendable and also the zoom features of whiteboard is what i really like the most beacuse it works so smooth and very much helpful in online meeting, as with out this feature my meeting are not worth it
What is your favorite aspect of this product?
The most favourite part of zoom video conferencing is the whiteboard features which saves us a lot of time and also help us to describe complex in easy to our clients and they too loved them , as many time this features help us to crack deals and alo other feature like video and audio conferencing work seamless and we never face any quality issue till now.
What do you dislike most about this product?
Although its a great product but still some of it features get stuck sometime like the file sharinf features doesnot work some time and also the video and audio quality can't get auto adapt with the data speed and gef stuck sometime but its okay as it happen very rarely.
What recommendations would you give to someone considering this product?
I would definitely recommend zoom to very working professional out there who has to do lot of online meeting and want to showcase his productivity and want to present his idea in the most simplest way possible and once someone start using it , he will get addicted to tits simplistic interface with tons of features
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Will B.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted May 2024
Good for Video Conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's easy to use, reliable, and lets you connect with people across the globe. That's a win in my book.
What is your favorite aspect of this product?
I have to balance usability with security. The good news is, Zoom offers features like two-factor authentication and AES-256 encryption, which is pretty darn good.
What do you dislike most about this product?
Zoom fatigue is a real issue for me and my mates.
What recommendations would you give to someone considering this product?
Absolutely use Zoom, but implement strong security protocols and train your team to be vigilant.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Inspires Innovation
Please tell us why you think this review should be flagged.
Denis W.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Ease of Use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides consistently high-quality video and audio, even in conditions of low bandwidth.
What is your favorite aspect of this product?
Zoom can accommodate a wide range of meeting sizes, from one-on-one sessions to large webinars and virtual events with thousands of participants.
What do you dislike most about this product?
There's nothing I dislike about Zoom. It's a fantastic product
What recommendations would you give to someone considering this product?
Zoom offers various plans, including a free tier. Review the features of each plan to find the one that best suits your needs. The free plan is great for personal use or small meetings, while paid plans offer more advanced features and higher participant limits.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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