What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sravani D.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2024
Easy to Use and Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
No different product is used
What is your favorite aspect of this product?
easy to use for meetings
What do you dislike most about this product?
nothing to dislike
What recommendations would you give to someone considering this product?
Please use this product for easing your life in meetings
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mykhailo K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Feature-rich video conferencing tool that enhances
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom differentiates itself with its high-quality video and audio, ease of use, and robust feature set including virtual backgrounds, breakout rooms, and comprehensive integration options.
What is your favorite aspect of this product?
My favorite aspect of Zoom is its feature-rich platform, particularly the breakout rooms and virtual backgrounds, which enhance the meeting experience and collaboration.
What do you dislike most about this product?
What I dislike most about Zoom is the cost, which can be high for larger organizations with extensive usage, and the occasional connectivity issues during peak times.
What recommendations would you give to someone considering this product?
I recommend taking full advantage of Zoom’s advanced features like breakout rooms and virtual backgrounds. Additionally, ensure you have a strong internet connection and monitor your usage to manage costs effectively.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Ryan C.
- Role: Consultant
- Industry: Agriculture
- Involvement: IT Leader or Manager
Submitted May 2024
Ideal for large companies
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
zoom offers several additional functions related to videoconferencing and even more for holding meetings with large numbers of people
What is your favorite aspect of this product?
presentation modes is what attracts me most when it comes to presenting slides
What do you dislike most about this product?
my clients face difficulties accessing the platform
What recommendations would you give to someone considering this product?
if you need to hold meetings reliably and for a large number of people, this is the ideal software
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Efficient Service
Please tell us why you think this review should be flagged.
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