Zoom Workplace Logo
Zoom Workplace Logo
Zoom Video Communications Inc.

Zoom Workplace

Composite Score
8.9 /10
CX Score
9.1 /10

What is Zoom Workplace?

Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.

Company Details


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Awards & Recognition

Zoom Workplace won the following awards in the Web and Video Conferencing - Enterprise category

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Zoom Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Workplace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Workplace?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Video Conferencing

87

Screen Share

86

Audio Conferencing VoIP

86

Audio Controls

84

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

83

Keyboard Mouse Control

82

Application Share

81

Virtual Whiteboard

81

File Transfer

81

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Quality of Features

83

Usability and Intuitiveness

82

Breadth of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

79

Zoom Workplace Reviews

Deep k.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

easy and fast meeting app.

Likeliness to Recommend

10 /10

What differentiates Zoom Workplace from other similar products?

security and fast meetings.

What is your favorite aspect of this product?

security, faster, reliable. easy to join meeting

What do you dislike most about this product?

no dislike

What recommendations would you give to someone considering this product?

best meeting app.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Étienne D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

The best virtual meeting tool available.

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

Zoom is a fantastic tool for remote work and virtual meetings. The user interface is intuitive and offers us the highest audio and video quality. It has all the necessary features like file sharing, virtual background sharing, and screen sharing. We can also quickly schedule meetings with internal and external parties with your help.

What is your favorite aspect of this product?

The quality of the audio and video, the screen-sharing and recording features.

What do you dislike most about this product?

Sometimes there is a sudden connection drop and you need to log in again.

What recommendations would you give to someone considering this product?

Zoom is the best platform for meetings and conferences due to its numerous features and excellent video and image quality. Any company looking for a platform to host meetings and work with their team from anywhere should try Zoom.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Devesh p.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Convenient office meeting solution for company !

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

Zoom has a seperate features which makes it from other providers which is remote acess control management and easy to use interface that we find very convenient to use . Team mates can be added and our most work from home is managed by it. And also for personal use I prefer zoom too since it has direct text messaging to contact.

What is your favorite aspect of this product?

My favorite part would be remote access and it's easy to use interface and with a huge 300 number of participate can be added which is very good option.

What do you dislike most about this product?

Sometimes the call drops very hard and become inaudible in that part it can be improved.

What recommendations would you give to someone considering this product?

I would recommend using business plan if anyone want to take good benefit or use free version if you just want to test the product.

Pros

  • Helps Innovate
  • Effective Service
  • Caring
  • Saves Time

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