What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Mahek V.
- Role: Student Academic
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Virtual Connect for Group Meetings & Discussions
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It provides remote access to the user when require. It also has waiting area for the user till when they are not allowed. Instant access to the attendies when required during the call.
What is your favorite aspect of this product?
Variety for features that zoom provides compared to other platforms. 1) free limit of 40 minutes on call 2) Remote access, screen sharing, recording, whiteboard.
What do you dislike most about this product?
Loading issue after clicking on zoomlink. Laging of screen when screen shared with low bandwith. Unable to clame as a host when not logged in. Laging of video when used virtual background.
What recommendations would you give to someone considering this product?
This is one of the best product I have used and it provides huge range of features.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Addison R.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
"Zoom Software; Encrypted, Reliable & prefarable "
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It offers clear and audible audio and video conferences. It is the best and secure handle to host online business/family meetings.
What is your favorite aspect of this product?
It has advance features that enhance it to have additional icons such as recording and saving, file sharing among more
What do you dislike most about this product?
Nothing to complain for it has all we need.
What recommendations would you give to someone considering this product?
I would encourage all those considering Zoom to go through its terms and policy then implement it and experience.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Abhishek S.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2021
Conferencing made easy.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It can add more than 100 people in one call, also the funcionality has been made easy to use for pro as well as beginers.
What is your favorite aspect of this product?
While hosting a meet, it allows all control to host, add participants.
What do you dislike most about this product?
Nothing much to dislike about it.
What recommendations would you give to someone considering this product?
You can always compare the product with others in the same domain and it all ends up at the best.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
