What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
SHAUN J F.
- Role: Vendor Management
- Industry: Other
- Involvement: Vendor Management and Renewal
Submitted Jul 2021
zoom is one of the most exciting platforms
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
zoom is easy to manage and I like how the platform is understandable. It free for users that do under 45 mins of recording.. I records easily and has a button for you to stop and start.The recording is simple and very maxi perfect.
What is your favorite aspect of this product?
The record button is my favorite because it's easy to manage and use.
What do you dislike most about this product?
I don't like how the screen backgrounds are limited. So I had to make my own.
What recommendations would you give to someone considering this product?
Give it try and see if you like it. It is one of those software programs that implant wearer classics to make you better and aware of how to use the program zoom.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Abhay S.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2021
Great Product for Online meet & video call
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Host can record the meetings. There can be many co-host. Screen sharing is easy. Meeting schedule can be synced with Google Calendar.
What is your favorite aspect of this product?
User Interface is interactive, easy to use. Screen can be easily shared. Audio and Video quality is awesome. Zoom provide a feature to message to particular participant or message to all.
What do you dislike most about this product?
Paid version of Zoom is very costly. Any participant can easily record the meet using third party software. Limited Participant is allowed in free version.
What recommendations would you give to someone considering this product?
It's a great product to go for online meet, and video conferencing. Various features like online screen sharing, integrations with other software and apps makes it an awesome platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kurt F.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2021
Easy product to use, tons of features.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Audio and camera controls are much easier to use than other products.
What is your favorite aspect of this product?
Ability to record.
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
I prefer this product over others mainly for it's reliability.,
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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