What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
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Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Charles C.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jul 2021
" Zoom Leads Communication World "
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has it all that we need to host online connection regardless the distance and the device one is using. It connects very fast and at low network coverage places and with clarity and audibility too.
What is your favorite aspect of this product?
Leading in both most clear and audible videos and audios conferences and for file transfer. It fits personal life and business ones too.
What do you dislike most about this product?
Zoom software has never let us down at any given time, it awesome and has all we expected.
What recommendations would you give to someone considering this product?
I undoubtedly assure all of them of the most encrypted unified communication tool in the global market.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sheetal L.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Jul 2021
Great Upstart in the Web Meetings space
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is born in the cloud. It has a great mobile app. It is free to try out. It is intuitive to use and has great user experience. It is a great product too. The pricing is reasonable. Life without zoom is unimaginable in this age.
What is your favorite aspect of this product?
I record all my meetings. some important meetings, i will watch again and take notes. All the recordings are saved and can be retrievable later. The transcripts feature is a god send. We can download the transcripts and search keywords in it.
What do you dislike most about this product?
Nothing as of now.
What recommendations would you give to someone considering this product?
zoom is a great product. The success of this product speaks for itself. Without any advertising, it captured lions share of the market with the strength in its product offering. I am a fan of this product and highly recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Faisal S.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jul 2021
Audio /Video conferencing in New way!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Best feature is ease in recording meetings. If you are the host you can create waiting rooms and let only people you want to join in. Number of participants are more as compared to alternatives application
What is your favorite aspect of this product?
Easy to use even first time user can do the work. Freely available for mobile. Supports pc as well as mobile. Can record the sessions and download it.
What do you dislike most about this product?
Security is very less. File sharing not upto the mark. Processing speed needs to be increased. It lags on slower internet.
What recommendations would you give to someone considering this product?
Go for it. It is worth it.
Pros
- Continually Improving Product
- Performance Enhancing
- Efficient Service
- Client Friendly Policies
Cons
- Less Inspiring
- Security Frustrates
Please tell us why you think this review should be flagged.
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