What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Dan H.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Seamless video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides a seamless experience. Great functionality & ease of use. I love that I can integrate with Google Calendar & Calendly & make it super simple to schedule meetings in a variety of ways.
What is your favorite aspect of this product?
I love the stability of the video & audio quality. When I've been on one particular competitor's platform the audio always seems to get messed up. Zoom makes video meetings/interviews/trainings/etc... easy to conduct.
What do you dislike most about this product?
Sometimes the UI of the in-meeting functionality is confusing and I have to search around to do what I want to do. Could be simpler.
What recommendations would you give to someone considering this product?
Try the free version and see if it works for you. No reason not to. It's easy to use and integrate, so it'll save you a lot of administrative time in scheduling and planning things.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Altruistic
Please tell us why you think this review should be flagged.
Marian Q.
- Role: Industry Specific Role
- Industry: Communications
- Involvement: End User of Application
Submitted Jul 2021
Tool for conferences and calls.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Now I can share screen, make voice calls, videoconferences and seminars from a single tool, Zoom is the best tool to make your international calls since it has excellent audio and video quality.
What is your favorite aspect of this product?
Zoom has been the best communication tool I have used so far, it has excellent very versatile functions that you can use to conduct webinars, conferences and international calls, it also allows you to send instant messages through live chat, private messages, or you can carry out a group chat, to which you can send constant information that is relevant to the learning and operation of your company and thus to keep all your work staff up to date You can easily share the information with your employees and customers.
What do you dislike most about this product?
Zoom is a tool that has many functionalities and features that help us communicate remotely, due to the many functionalities there is nothing that I can dislike about this software, the audio and video quality are impressive.
What recommendations would you give to someone considering this product?
For all those people who want a tool to communicate remotely and very easily, Zoom is the ideal one.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Danish M.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Jul 2021
Zoom Review at a glance
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The cost of Zoom at the level that I use it is affordable. I've been able to have seamless meetings with attendendants all over the world at the same time. It's cheaper than other products
What is your favorite aspect of this product?
Zoom is a very user-friendly application that allows me to conduct the meeting anytime and anywhere because it facilitates me for remote working. Screen Sharing is one of the most efficient features that let us communicate while sharing screens
What do you dislike most about this product?
Sometimes I have to face voice distortion. My internet connection is very strong, I do not know why I have to face distortion.
What recommendations would you give to someone considering this product?
I will highly recommend this application to the entire business sector; this tool will help you a lot
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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