What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Security Protects
- Helps Innovate
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web & Desktop Conferencing
Communications
Mobility
Presence IM
Continuous UCC
Voice Recognition
AI-Powered Meeting Assistance
CRM CSM Integration
Centralized Management Portal
Third-Party Integration
Cloud-Based Voice
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Data Integration
Also Featured in...
Web and Video Conferencing - Enterprise
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Yash P.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jul 2024
Powerful collaboration tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Integrated Video and Chat: Combines video meetings with team messaging, reducing the need to switch between different platforms.
What is your favorite aspect of this product?
High-Quality Video and Audio: Known for its reliable and high-quality video and audio performance, even with large numbers of participants.
What do you dislike most about this product?
The interface can sometimes feel inconsistent across different devices and applications, leading to a fragmented user experience.
What recommendations would you give to someone considering this product?
Check the available integrations with other tools and services you use, such as project management software or CRM systems, to ensure smooth operation within your existing ecosystem.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Daryl T.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2024
Assertive communication.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Simultaneous meetings, works all the time, is customizable, has many flexible options and professional technical support
What is your favorite aspect of this product?
Simplicity, stability and good quality in meetings
What recommendations would you give to someone considering this product?
Its stability and good connection....
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kunal P.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Best Quality tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Screen sharing feature, emoji feature and raise hand feature.
What is your favorite aspect of this product?
screen sharing.
What do you dislike most about this product?
I haven't found any disadvantage yet.
What recommendations would you give to someone considering this product?
Best high-quality video conferencing app with screen sharing option without any lags.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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