What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Zoom Workplace Reviews
Raghavendra H.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Zoom provides smooth and glitch-free calls
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The ease of access for all participants and the ability to project and record from multiple people during conference settings also it is simple to set up and it just works every time.
What is your favorite aspect of this product?
Zoom is stable and reliable in terms of audio and video quality and users can easily join or schedule meetings.
What do you dislike most about this product?
Sometimes Zoom starts updating even and ends over the ongoing meeting which can be frustrating.
What recommendations would you give to someone considering this product?
Zoom easily integrates with a wide range of external tools, which maximizes its utility and increases overall productivity.
Pros
- Effective Service
- Inspires Innovation
- Client's Interest First
- Appreciates Incumbent Status
Please tell us why you think this review should be flagged.
Lokesh P.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Awesome Product for corporate meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I really like the UI of zoom better than the other similar softwares.
What is your favorite aspect of this product?
One is the video quality which I find relatively improved from time to time and the other is the ability to be used on web i.e. not needing an application to be installed.
What do you dislike most about this product?
There aren't any dislikes as such, however I'd like to see it more improved with features like captions and Avatars that can be used as profile pictures
What recommendations would you give to someone considering this product?
It's easy to use if you are an end- user and highly reliable product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Farha T.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
The future of work : Zoom's Seamless collaboration
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
whilst Zoom boasts person-friendly interfaces, loose plans, and features like whiteboards and breakout rooms, it faces competition from Microsoft groups (organization integration), Google Meet (free and simple), and Cisco Webex (robust security). the important thing differentiator lies in finding the platform that fine aligns along with your particular needs and priorities, whether or not it's ease of use, safety, collaboration equipment, or integration with existing software program.
What is your favorite aspect of this product?
Zoom shines in its person-pleasant accessibility, fostering collaboration with whiteboards, breakout rooms, or even offering a loose tier for everybody. while I can not have favorite elements, these strengths make Zoom a treasured tool for conversation and teamwork, irrespective of technical understanding or economic constraints.
What do you dislike most about this product?
Zoom's past privacy hiccups, limited unfastened functions, and capacity for "Zoom fatigue" improve worries. Accessibility can be progressed, and user engagement might gain from better capabilities. in the end, the maximum enormous disadvantage relies upon on person wishes and how you use the platform.
What recommendations would you give to someone considering this product?
thinking about Zoom? Weigh your desires cautiously! It boasts consumer-friendly get entry to, free plans, and collaboration equipment like whiteboards, but bear in mind of privateness worries, limited unfastened features, and ability "Zoom fatigue." If security is paramount, explore Cisco Webex. For tight integration with other Microsoft tools, bear in mind groups. decide upon primary, free calls? Google Meet is probably your fit. ultimately, the pleasant platform aligns with your priorities, whether or not it is ease of use, safety, collaboration, or integration with current software program. satisfied video conferencing!
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Fair
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.