What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Zoom Workplace Reviews
Salih Yasin S.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2024
Best for Recurring Meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Once you are familiar with the Zoom, learning curve is not steep at all, and it's every easy to use.
What is your favorite aspect of this product?
this tool's Mobile version works really really good and does not glitch at all.
What do you dislike most about this product?
I really do not prefer to chat in this app because it's not convenient at all.
What recommendations would you give to someone considering this product?
I would recommend them to use this tool's paid version too.
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Please tell us why you think this review should be flagged.
Het P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
Excellent product with proper security on meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
productivity and efficiency to organize and attend the meetings
What is your favorite aspect of this product?
ease of scheduling meetings or conferences
What do you dislike most about this product?
Needs some AI features in order to quantify the product
What recommendations would you give to someone considering this product?
Must buy product for every large scale businesses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Agnes V.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jun 2024
Zoom Leading from Front
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Unlike other products, zoom offers remarkable experience across all devices (even on small screens).
What is your favorite aspect of this product?
I record meetings and events.
What do you dislike most about this product?
I have not experienced downsides
What recommendations would you give to someone considering this product?
Best option for communicating all over the world
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.