What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Registration Management
API Integration
Dashboards, Analytics and Reporting
Visitor Authentication and Monitoring
Mobile
Real-Time Alerts and Notifications
Electronic Signatures
Badge Printing
Vendor Capability Ratings
Ease of Customization
Ease of IT Administration
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of Implementation
Quality of Features
Vendor Support
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Piyush S.
- Role: Student Academic
- Industry: Engineering
- Involvement: Initial Implementation
Submitted Jan 2026
First choice for the startups and small org
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
What really differentiate is that how smooth and natural and easy to use this software as compared to other products , and also in low internet it works well because some areas have weak internet, new user easily use this software without any hassle.
What is your favorite aspect of this product?
It works very well and also user friendly interface , not confusing but easy to use , scheduling metting not required efforts , weak internet is not a very problem when you using zoom.
What do you dislike most about this product?
Is that app size is so large , it require more space to work well without crashing.which is frustrating
What recommendations would you give to someone considering this product?
Start from the first step , think about your requirement and than buy the plans, spend time to setting up the account with your requirements
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Okwesirieze A.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2025
A Collaborative Hub with Human Productive Features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I think it is its support for third party integration through the zoom app marketplace. This is important as it lets organizations connect Zoom Workplace with existing workflows more flexibly
What is your favorite aspect of this product?
For me it's the flexible meeting option which included breakout rooms, recordings, and easy screen sharing it's ease of use as well
What do you dislike most about this product?
It is resource intensive, and has a high bandwidth use. which eats battery and data and their support are sometimes slow
What recommendations would you give to someone considering this product?
I will say you should combine zoom with complementary tools and do not overload it. Strategically doing it will reduce much load and give better efficiency
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Please tell us why you think this review should be flagged.
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