What is Zoom Workplace?

Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.

Company Details


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Zoom Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Workplace?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

Feature Ratings

Average 82

Registration Management

92

API Integration

90

Dashboards, Analytics and Reporting

88

Visitor Authentication and Monitoring

85

Mobile

83

Real-Time Alerts and Notifications

81

Electronic Signatures

79

Badge Printing

73

Vendor Capability Ratings

Average 87

Ease of Customization

94

Ease of IT Administration

92

Breadth of Features

92

Business Value Created

92

Availability and Quality of Training

88

Ease of Implementation

85

Quality of Features

85

Vendor Support

83

Usability and Intuitiveness

83

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Zoom Workplace Reviews

Piyush S.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2026

First choice for the startups and small org

Likeliness to Recommend

8 /10

What differentiates Zoom Workplace from other similar products?

What really differentiate is that how smooth and natural and easy to use this software as compared to other products , and also in low internet it works well because some areas have weak internet, new user easily use this software without any hassle.

What is your favorite aspect of this product?

It works very well and also user friendly interface , not confusing but easy to use , scheduling metting not required efforts , weak internet is not a very problem when you using zoom.

What do you dislike most about this product?

Is that app size is so large , it require more space to work well without crashing.which is frustrating

What recommendations would you give to someone considering this product?

Start from the first step , think about your requirement and than buy the plans, spend time to setting up the account with your requirements

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Okwesirieze A.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

A Collaborative Hub with Human Productive Features

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

I think it is its support for third party integration through the zoom app marketplace. This is important as it lets organizations connect Zoom Workplace with existing workflows more flexibly

What is your favorite aspect of this product?

For me it's the flexible meeting option which included breakout rooms, recordings, and easy screen sharing it's ease of use as well

What do you dislike most about this product?

It is resource intensive, and has a high bandwidth use. which eats battery and data and their support are sometimes slow

What recommendations would you give to someone considering this product?

I will say you should combine zoom with complementary tools and do not overload it. Strategically doing it will reduce much load and give better efficiency

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

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