What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.8
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.5
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Telemedicine
Score 8.3
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Zoom Workplace Reviews
Vaishnavi U.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2025
User friendly tool that gets the job done.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Simple, smooth to run, and very dynamic.
What is your favorite aspect of this product?
It is very efficient and easy to use.
What do you dislike most about this product?
Sometimes it got hang and that probably because of it's high functionality.
What recommendations would you give to someone considering this product?
I would recommend this product 10/10
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Vikash K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2025
The best software for collabration
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The zoom integration with any application and wide range of sdk options
What is your favorite aspect of this product?
The product has the good screen sharing and audio quality
What do you dislike most about this product?
The size of application and process to start an instant meeting
What recommendations would you give to someone considering this product?
The product is very good for professional collabration via screen sharing and video call
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Orlando Nahuel G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2025
Great platform
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Its "just works" reliability makes us forgive its flaws. Even in crappy hotel Wi-Fi, it maintains a better connection than Teams or Meet. The breakout rooms are the best - HR runs 20+ simultaneous sessions during onboarding. But the admin console looks like it's from 2018... IT people get headaches every time they run reports
What is your favorite aspect of this product?
Without a doubt, attention monitoring. When we discovered our offshore team was multitasking during critical scrums, productivity increased by 30%. Setting up custom keyboard shortcuts (Shift+Alt+M to mute myself without looking) is a lifesaver in back-to-back meetings. However, the mobile version urgently needs the ability to share only one browser tab, not the entire screen.
What do you dislike most about this product?
The permissions system is ridiculously basic. Any intern can reset the entire account settings (we had this happen in April with the new intern). And Zoom Fatigue is real—after four hours straight, that minimalist white background burns your eyes. Our sales team ended up buying blue-filter glasses just for the demo marathons
What recommendations would you give to someone considering this product?
If you're hosting large virtual events (50+ people), pay for the Enterprise version—the 40-minute limit on basic plans is a pain. Enable two-factor authentication FROM DAY 1 (last month, we had password-guessed people enter a finance meeting). And negotiate: If you have more than 100 licenses, the volume discounts are substantial
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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