What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Zoom Workplace Reviews
Mudassar H.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
The Quintessential Partner in Office Collaboration
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom meetings is an amazing collaborative platform that allows to interact with peers not only inside the organization but with clients, customers, and vendors outside the organization as well.
What is your favorite aspect of this product?
The ease of scheduling meetings and conducting them effectively with live video and audio feeds along with screen presentations is what I like most about Zoom Meetings Solution.
What do you dislike most about this product?
The quality of the output should have been increased as its really a very old application and till the date many chances could have been done to make the application better.
What recommendations would you give to someone considering this product?
Recommended tool for quick collaboration with good audio video output.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Ravi s.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
My New Virtual Office BFF
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has basically become my second home. I mean, I’ve spent more time on Zoom than on my actual couch this year. It’s so reliable, it feels like the coworker who always shows up on time (even if my internet doesn’t). The video quality is great—so good, it even picks up my dog crashing my meetings
What is your favorite aspect of this product?
My favorite feature? The mute button. It’s like a magic wand for silencing chaos—no one hears my neighbor’s construction noises or my blender mid-smoothie. And don’t even get me started on virtual backgrounds—I’ve attended meetings from space, a tropical beach, and Hogwarts.
What do you dislike most about this product?
Downside? Let’s just say "You’re on mute" is now my most used phrase. And breakout rooms? They’re like virtual group projects—awkward at first, but surprisingly productive.
What recommendations would you give to someone considering this product?
If you need to work, chat, or accidentally leave your camera on while eating snacks, Zoom’s got you covered. Just remember, pants are optional
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
Vilom O.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2024
Strong Features for Advanced Meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has several features, including breakout rooms for interactive meetings.
What is your favorite aspect of this product?
Perfect for webinars and hundreds-person training events.
What do you dislike most about this product?
Some people find the UI cluttered, especially with new additions.
What recommendations would you give to someone considering this product?
Ideal for large organisations and schools that need powerful conference tools.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Saves Time
Please tell us why you think this review should be flagged.
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