What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.8
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.5
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Telemedicine
Score 8.3
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Zoom Workplace Reviews
Sunita P.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2025
Best for quick collaboration and brainstorming.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
My team and I switched from Teams to Zoom and honestly, it’s been a huge upgrade. Joining a meeting is much easier, and your screen can be shared without any delay.
What is your favorite aspect of this product?
We can quickly draw ideas on the whiteboard, and being able to use sticky notes for comments is great.
What do you dislike most about this product?
If your internet goes down, the movie might pause for a second, but that doesn’t happen often.
What recommendations would you give to someone considering this product?
Zoom is a quick and simple way to work with your team.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Vendor's Interest First
Please tell us why you think this review should be flagged.
Ruth Osebhajimedeh S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
I love zoom and will refer it to anyone, anytime
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's unique features
What is your favorite aspect of this product?
The meeting feature
What do you dislike most about this product?
Nothing for real
What recommendations would you give to someone considering this product?
It's the best in terms of communication
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Chinelo M.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2025
Zoom is good for virtual communication
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's friendly and easy to use even to a first timer
What is your favorite aspect of this product?
Screen sharing feature
What do you dislike most about this product?
Not having web application for phone usage
What recommendations would you give to someone considering this product?
I recommend it
Pros
- Unique Features
- Client Friendly Policies
- Helps Innovate
- Continually Improving Product
Cons
- Less Inspiring
Please tell us why you think this review should be flagged.
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