What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.8
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.5
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Telemedicine
Score 8.3
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Zoom Workplace Reviews
Sachin M.
- Role: Operations
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Mar 2025
Fantastic Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is making communication easy and user friendly.
What is your favorite aspect of this product?
Easy to connect with multiple users.
What do you dislike most about this product?
Nothing to dislike about this tool
What recommendations would you give to someone considering this product?
This is a fantastic product for communication, go for it.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Robert F.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2025
Zoom - Videoconference Standard
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is a product for people that need to communicate and share presentations without having IT customers. No matter the platform it just works. It's like filling a glass with water from a tap.
What is your favorite aspect of this product?
It's unforgiving and works no matter what the situation.
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
If you want to make it easy on your customers then Zoom is the tool for you.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Mohamed Amine A.
- Role: Industry Specific Role
- Industry: Machinery
- Involvement: End User of Application
Submitted Mar 2025
Zoom Software Review
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom offers a large panel of features .
What is your favorite aspect of this product?
Zoom is literally a small social network Replacing other Communicating tools.
What do you dislike most about this product?
Nothing to dislike about it for now.
What recommendations would you give to someone considering this product?
Great tool for meeting and webinaires.
Pros
- Reliable
- Efficient Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
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