Zoho WorkDrive Customer Reviews 2023

What is Zoho WorkDrive?

Zoho WorkDrive is an online file storage, sync and collaboration platform for modern teams, small businesses and large enterprises. It introduces Team Folders, which enables teams of any size to work together securely like they're right beside you. Besides, you get the Zoho Office Suite Editors, and complete access stats at the team level and the team folder level. TeamDrive takes complete care of your mobility needs with the Android and iOS mobile apps and the desktop sync application.

Company Details

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Awards & Recognition

Zoho WorkDrive won the following awards in the Document Management category

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2023 Emotional Footprint Champion

Latest Award, 2023

0 Top Rated Capabilities

1 Top Rated Features

2023

Zoho WorkDrive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho WorkDrive.

86 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

Down 1
Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho WorkDrive?

0% Negative

5% Neutral

95% Positive

Pros

Performance Enhancing
Effective Service
Efficient Service
Enables Productivity

Feature Ratings

Average 83

Document Hosting

87

Document Sharing

86

Searchability

85

Editor Functions

84

Publication Workflow

83

Check Out Check in

83

Security and Access Control

83

Access Tracking

83

Indexing and Classification

80

Version Control

78

Metrics and Reporting

77

Vendor Capability Ratings

Average 81

Breadth of Features

95

Ease of Customization

95

Ease of Implementation

93

Ease of IT Administration

92

Ease of Data Integration

89

Availability and Quality of Training

88

Usability and Intuitiveness

88

Quality of Features

86

Business Value Created

85

Product Strategy and Rate of Improvement

84

Vendor Support

78

Also Featured in...

Content Collaboration

Score 8.5

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Enterprise Content Management - Midmarket

Score 8.0

View Zoho WorkDrive in this category (opens in a new tab)

Zoho WorkDrive Reviews

Claire A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

The best way to manage files in the workplace

Likeliness to Recommend

9 / 10

What differentiates Zoho WorkDrive from other similar products?

When it comes to hosting and syncing my website, I appreciate simplicity. The smartphone app is user-friendly, too. Thanks to this service, I can save on the cloud all the files I need to launch my firm. When necessary, I can get to them from anyplace.

What is your favorite aspect of this product?

It's the most convenient and safest place for me to share files, as I have full visibility into every activity. They offer the best deal of everyone.

What do you dislike most about this product?

My one and only suggestion is that the maximum file size that can be uploaded be raised. I couldn't locate a single other problem. Their monthly plan is sufficient, as well.

What recommendations would you give to someone considering this product?

The ability to quickly share any file was a major challenge for us, but zoho made it easy. As an added bonus, the 5 TB of storage space included in my Zoho plan is more than enough to accommodate the data needs of even the largest organizations.

Pros

Helps Innovate
Reliable
Enables Productivity
Efficient Service

Jennifer N.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Good product, but there are better products

Likeliness to Recommend

9 / 10

What differentiates Zoho WorkDrive from other similar products?

Easy to sort and manage documents online

What is your favorite aspect of this product?

There are more advanced workdrives available in the market

What do you dislike most about this product?

It's pretty basic compared with other work drives

What recommendations would you give to someone considering this product?

A good option for the budget conscious, but if you have the means it's best to look at other programs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Marik M.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

I am really satisfied with its flexibility.

Likeliness to Recommend

10 / 10

What differentiates Zoho WorkDrive from other similar products?

The capability to set passwords and limited time access plus block downloads for files.

What is your favorite aspect of this product?

The capability to set passwords and limited time access plus block downloads for files.

What do you dislike most about this product?

UI. It could be better.

What recommendations would you give to someone considering this product?

Get it. It will make your file sharing experience seemless.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Zoho WorkDrive

Zoho WorkDrive

What is Zoho WorkDrive?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

Zoho WorkDrive Ratings

86 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

Down 1Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Zoho WorkDrive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Searchability DMSes generally allow for the ability to conduct searches on document content.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Version Control Tracking of document versions with each iteration of document changes.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Content Collaboration

Enterprise Content Management - Midmarket

Zoho WorkDrive Reviews

Claire A.

The best way to manage files in the workplace

Likeliness to Recommend

Pros

Jennifer N.

Good product, but there are better products

Likeliness to Recommend

Pros

Marik M.

I am really satisfied with its flexibility.

Likeliness to Recommend

Pros

Most Popular Zoho WorkDrive Comparisons

Microsoft Sharepoint

Adobe Document Cloud

Confluence

Dokmee DMS

DocuWare

Ideagen Huddle

Down 1
Since last award

Feature Ratings

Document Hosting

Document Sharing

Searchability

Editor Functions

Publication Workflow

Check Out Check in

Security and Access Control

Access Tracking

Indexing and Classification

Version Control

Metrics and Reporting

Vendor Capability Ratings

Breadth of Features

Ease of Customization

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support