Zoho Forms Logo Award Winner Product Badge
Zoho Forms Logo Award Winner Product Badge
Zoho Corporation

Zoho Forms

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Zoho Forms
8.6 /10

What is Zoho Forms?

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

Company Details


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Awards & Recognition

Zoho Forms won the following awards in the Online Forms category

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Zoho Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Forms?

5% Negative
7% Neutral
88% Positive

Pros

  • Client Friendly Policies
  • Fair
  • Helps Innovate
  • Efficient Service

Feature Ratings

Average 82

Data Analysis and Survey Function

83

Drag and Drop Design

83

Security

82

Electronic Signatures

82

Mobility

82

Workflow Automation

81

Version Management

81

APIs and Integration

80

Field Configuration and Customization

80

State Transformation

79

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Ease of IT Administration

82

Business Value Created

82

Vendor Support

82

Breadth of Features

81

Ease of Data Integration

81

Quality of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

80

Usability and Intuitiveness

79

Availability and Quality of Training

78

Zoho Forms Reviews

Pallavi K.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Zoho Forms from other similar products?

It synchronize real time data and increases the accuracy.

What is your favorite aspect of this product?

Holistic customer insights and also enhance the lead management.

What do you dislike most about this product?

Form can have maximum 80text fields with max length of 255.

What recommendations would you give to someone considering this product?

It's functional, affordable and easy to use and customizable and also mobile-friendly too.

Pros

  • Efficient Service
  • Caring
  • Saves Time
  • Fair

Anuruddh S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2024

easy to use and fantastic product

Likeliness to Recommend

9 /10

What differentiates Zoho Forms from other similar products?

customization, integrations

What is your favorite aspect of this product?

coditional logic and security

What do you dislike most about this product?

limitation of text

What recommendations would you give to someone considering this product?

shorten the sale cycle, improve closing rate improve qualification time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pranshu S.

  • Role: Consultant
  • Industry: Agriculture
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Easy to Implement Limited features

Likeliness to Recommend

8 /10

What do you dislike most about this product?

While Zoho Forms offers a comprehensive set of features, one aspect that might be considered a drawback is its limited design customization compared to some other form builders. Users who require highly customized form designs may find the options in Zoho Forms somewhat restrictive. Additionally, occasional glitches in the user interface can disrupt the user experience, though these issues are typically minor and infrequent.

What recommendations would you give to someone considering this product?

Before diving into Zoho Forms, assess your data collection needs and compare them with the platform's features. Utilize the free trial to explore its customization options, integration capabilities, and security features firsthand. Seek insights from user reviews and recommendations to gauge its suitability for your business. Consider its scalability to accommodate future growth.

Pros

  • Client Friendly Policies
  • Respectful
  • Efficient Service
  • Fair

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Performance Enhancing

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